/ 01
/ 10+ Years of Human Factors Experience
Ux Design
Product Design Lead
Digital Interface
I am a UX Lead and Product Design strategist with experience designing enterprise platforms, healthcare products, and government digital services.
Throughout my career, I’ve helped organizations shift from feature thinking to experience thinking, aligning user needs with product strategy.
My work spans:
• Healthcare platforms improving patient access
• Financial platforms supporting homeownership
• Education technology helping students apply to college
• Federal digital services supporting American small businesses
I focus on building clear systems, scalable design foundations, and collaborative product cultures.
UX Philosophy
My design philosophy is built on three principles.
1. Understand the System
Products rarely fail because of bad interfaces.
They fail because teams misunderstand the system around the user.
2. Design with Evidence
Research, analytics, and testing should drive decisions — not opinions.
3. Reduce Cognitive Load
The best UX is invisible.
When a product works well, users barely notice it.
My Approach
I bring a systems-thinking mindset to product design.
My work typically sits at the intersection of:
• Product strategy
• Design leadership
• UX research
• Design systems
• accessibility and compliance (508, WCAG)
• cross-functional collaboration
I specialize in complex enterprise platforms, government systems, and healthcare products where thoughtful UX can dramatically improve people’s lives.
Thought Leadership
Design starts before the wireframe. -Understanding the problem space is often more valuable than jumping into solutions.
Talk to users earlier than feels comfortable. – Waiting for perfect research plans often delays the insights that matter most.
Complexity is a design problem. – If users are confused, the system — not the user — needs redesigning.
Accessibility improves design for everyone. – Designing inclusively creates clearer, stronger experiences for all users.
Leadership Perspective
As design teams mature, UX becomes less about screens and more about systems thinking.
The most valuable design leaders help organizations:
• understand user problems deeply
• connect research to product strategy
• reduce complexity across entire systems
• build cultures of collaboration